Disclaimer

Disclaimer

1. General Information Disclaimer

The information contained on this website is for general information purposes only. While we endeavor to keep the information up to date and correct, JPDCL makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Note: Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, arising from the use of this website.

2. Service Information Disclaimer

Information regarding service areas, rates, billing, outages, and other utility services provided on this website is subject to change without notice. The most current and accurate information regarding your account and services can be obtained by:

  • Logging into your secure online account
  • Contacting our customer service directly
  • Referring to your latest billing statement
  • Reviewing official tariff documents released by Regulatory Authority

Important: Website information regarding outages, restoration times, and service interruptions is provided for informational purposes only and may not reflect real-time conditions. Always treat downed power lines as energized and dangerous, regardless of what outage maps may indicate.

3. Account Access and Security

JPDCL provides online account access for customer convenience. Users are responsible for:

  • Maintaining the confidentiality of login credentials
  • Ensuring appropriate security measures on devices used to access accounts
  • Promptly reporting unauthorized account access or suspicious activity
  • Keeping contact information current to receive security notifications
  • We implement reasonable security measures but cannot guarantee complete security of online transmissions. Sensitive transactions should be conducted through verified secure channels

4. Third-Party Links and Content

Through this website you are able to link to other websites which are not under the control of JPDCL. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Third-party content, including advertisements, partner offers, or co-branded services, are provided for informational purposes only. JPDCL is not responsible for the accuracy, legality, or content of external sites or resources.

5. Financial and Billing Information

Billing information displayed online reflects the most recent data available but may not include pending transactions or recent payments. Allow 24-48 hours for payments to be reflected in your online account. Discrepancies between online account balances and actual amounts due should be reported immediately.

Estimated billing amounts, projected usage, and cost calculators are approximations based on available data and should not be considered exact. Actual charges will be based on meter readings and applicable rates.

6. Intellectual Property

This website and its content are copyright of JPDCL © 2023. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited except with our express written permission.

You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it in any other website or other form of electronic retrieval system.